News
For customers using sMedio WinDVD on Windows 10
It has been discovered that sMedio WinDVD will not start after applying the Windows 10 Anniversary Update, which is scheduled for release on Wednesday, August 3, 2016 Japan time. An update program that fixes this issue is now available below.
Regarding the issue of WinDVD not starting after applying the Windows 10 Anniversary update (released on August 2, 2016), WinDVD needs to be updated.
The following is the Windows 10 compatibility status of the apps we currently sell on our website.
(Updated August 4, 2016)
- If you are using WinDVD that comes with IO DATA disc driveClick here (jump to external link)for more information.
- If you are using WinDVD that comes with your Epson Direct PCClick here (jump to external link)for more information.
- For more information about WinDVD11 sold by sMedio, please see below.
*We recommend that Windows 10 upgrades of PCs made by manufacturers be performed only after receiving support from the PC manufacturer.
Software may not operate properly due to upgrades not guaranteed by the manufacturer.
| Product name | Status of support |
|---|---|
| sMedio WinDVD Pro 11 | Already supported in the version currently on sale. The latest Windows 10 (Anniversary update) compatible updater is available for customers who purchased before July 2016, including sMedio WinDVD Pro 11 for Windows 8. This pagePlease check with the |
| sMedio WinDVD 11 | Already supported in the version currently on sale. The latest Windows 10 (Anniversary update) compatible updater is available for customers who purchased before July 2016, including sMedio WinDVD Pro 11 for Windows 8. This pagePlease check with the |
| sMedio TV Suite | Already supported in the version currently on sale. |
| sMedio pConnect! | Already supported in the version currently on sale. |
| sMedio TrueDVD Streamer | Already supported in the version currently on sale. |
| sMedio True Blu-ray Touch | Already supported in the version currently on sale. |
| sMedio True DVD Touch | Already supported in the version currently on sale. |
| sMedio TrueLink+ | Already supported in the version currently on sale. |
Discontinued products not listed on this page are not scheduled to be compatible with Windows 10.
There have been an increasing number of trouble cases with PCs that are not supported by PC manufacturers for Windows 10 compatibility.
(e.g., TV viewing and playback of DVD/BD discs, etc., are no longer possible)
If you are experiencing trouble with a PC that has been upgraded from Windows 7 or 8 to Windows 10, please obtain support from the PC manufacturer regarding the Windows 10 upgrade before contacting us.
